Arby's in Sedalia,Mo was a good choice for many reasons One being good service, young employees with good work ethics, doing a great job from an person that believes in a job well done all way around. Smiling faces . Food was good and hot . Clean environment.
To start the evening, the staff that was in the food prep/cooking area were on their phones and not paying attention to work. This caused a major problem because they served my child completely RAW chicken strips. I'm not talking slightly undercooked, completely raw (see attached pictures). Unfortunately, I didn't think to check her chicken prior to giving it to her and she ate an entire raw chicken strip before she told me it tasted funny. When I brought it to the manager's attention she was completely laid back and while laughing she said "ew I dont know how that happened." She did refund the $5 for the kids meal, and told me to call in the morning and speak to the manager if my child gets sick, which she did, for two days. *EDIT*When I called the manager to let them know my daughter was in fact sick, like they asked me to do I was told "you already got refunded for the chicken, what are you expecting us to do?" I said I'm just calling like I was asked to do, and she said um ok thanks. And that was it. I would highly recommend avoiding this place.
I would love to give you more stars, but considering each time we've gotten food there recently, our food orders have been very disappointing. Each sandwich we've gotten has had maybe a quarter to half of the meat that it shows in the advertised pictures. Don't make your advertising pictures look so appealing if your not going to make the sandwiches look even close to that.
Its usually better than felix looks. We like the French dip.
Food was good service decent could have been better. Too much standing around of employees